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Direct Debit

On our short-term lease, flexible leases and car subscriptions. All monthly payments are to be taken by Direct Debit. You will be required to keep a payment mandate in place at all times, as well as a backup card, should any payments fail.

You can set-up a Direct Debit using the two different options below, this will be need to be in place before delivery is confirmed. If you are an existing customer and need to change your account details, we recommend calling our accounts team on 01332 290173 or by emailing accounts at [email protected].

Set-up Direct Debit

Contact Details

Services Offered

Compliance

© Cocoon Vehicles Ltd 2007-2023. All Rights Reserved - Cocoon Vehicles Ltd is registered in England & Wales No. 06113683 - D.U.N.A. Number 219245680

Cocoon Vehicles Limited is authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr

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