Home Facebook Twitter Youtube Instagram Rss Phone-alt
Home Phone-alt

Advice of Charges

Advice of Charges

Please use the buttons below to download our latest advice of charges, this forms part of your contract and can be updated giving all customers at least 28 days’ notice.

When we do update our Advice of Charges, we will send a copy of this via email to your account address and update the documents on this page. Should you wish for a copy of this to come out in the post, please get in touch with the team.

We would also highly recommend reading through our return standards document, which also forms part of your contract for a short-term car lease.

Updated: 24th March 2022

Charges Include

  • Administration Charges for PCN, FPN, Speeding Offences, etc
  • Supply and issue of VE103B
  • Bounced Direct Debit Charges
  • Indemnity Claims on Direct Debt/Credit Card Chargebacks
  • Cancellation an Reinstating a Direct Debit
  • Late Payment Charges
  • Cheque Payments (Where Applicable)
  • Cash Payments (Where Applicable)
  • Personal Credit Card Payments
  • Corporate/Business Credit Card Payments
  • Congestion Charges
  • Collection Charges
  • Collection Charge Surcharge
  • Collection Charge Waiting Times
  • Fuel Shortage Charges
  • Missed Servicing/Late Services
  • Administration Charges for End of Contracts
Advice of Charges
Download Advice of charges
Fuel/Electric Shortage Prices

Contact Details

Services Offered

Compliance

© Cocoon Vehicles Ltd 2007-2023. All Rights Reserved - Cocoon Vehicles Ltd is registered in England & Wales No. 06113683 - D.U.N.A. Number 219245680

Cocoon Vehicles Limited is authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr

Cocoon Vehicles Ltd | SITEMAP
Designed & Maintained by High Heel Creative Ltd