VE103B Certificate

VE103B Request

As per your signed contract, you will not have permission to take your short-term car lease abroad until express permission has been given by either Cocoon Vehicles Ltd, The Suppliers and/or the funders of the vehicle. Before taking your short-term car lease vehicle, car subscription or flexible car lease abroad, you will require a VE103B […]

Traffic Lights

Traffic Light System

Our Short-Term Contracts, Car Subscriptions and Flexible accounts operate on a Traffic Light System/ This is to help us monitor your account and make sure its operating within our guidelines and that you are complying with our terms and conditions. The idea of the Traffic Light system is simple, if you keep your payments up-to-date, […]

Direct Debit

Direct Debit Mandate

On our short-term lease, flexible leases and car subscriptions. All monthly payments are to be taken by Direct Debit. You will be required to keep a payment mandate in place at all times, as well as a backup card, should any payments fail. You can set-up a Direct Debit using the two different options below, […]

Return Standards

Return Standards

Please click on the button below to see our latest return standards document, this forms part of your contract and will be part of the TC1 document for Individual and Company Contracts on all short-term contracts including Car Subscription. Please Note. Short-Term Leases and Rental Vehicles do not fall under the BVRLA Fair, Wear and […]

Return Vehicle Request

Return Vehicle Request

Please use the form below to request to return your short-term car/van, flexible car or car subscription vehicle. We require at least 5 working days notice to arrange the return of your vehicle and all slots are based on a first-come, first-served basis. Please Note. Blackout periods are updated on our website using the highlighted […]

Mileage Submission

Mileage Submission

Whilst your vehicle is on rent with Cocoon Vehicles, we may ask you for occasional mileage checks. This is to ensure that you are within your agreed mileage and the vehicle isn’t returned with more miles than it should and it can also help with keeping your vehicle within its servicing intervals. Please Remember It […]

Make a Payment

Make a Payment

If you need to make a payment to Cocoon Vehicles Ltd via your credit, debit or charge card, you can use the payment form below. After you click “NEXT” you may be taken to a verification page to confirm your identity as part of security offered by your bank or card provider. This is a […]

Driving Licence Authorisation Code

Driving Licence Check Code

If you are taking a short-term car lease, car subscription or flexible car lease from Cocoon. We have to make sure that the main higher has the correct licence to drive the car. We will therefore require an authorisation code from the DVLA so that we can view this information. Click the link below (This […]

Advice of Charges

Advice of Charges

Please use the buttons below to download our latest advice of charges, this forms part of your contract and can be updated giving all customers at least 28 days’ notice. When we do update our Advice of Charges, we will send a copy of this via email to your account address and update the documents […]